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General Business Terms - February 2005

1. Performance and supply

M.K. sells computers and the associated peripherals and accessories and
exchanges the relevant parts. M.K. also performs operations on these
devices, in particular servicing. If components are to be exchanged, the
parts will be exchanged as soon as possible. If parts are in stock, they will
be exchanged immediately. Repairs will only be made if the defective part
is in a reparable condition and has not been damaged through outside
interference or attempted repairs by third parties. If exchange parts are
delivered before the part to be exchanged has been received (advance
delivery), M.K. will have the right to charge the exchanged part at its new
price if the part received is not fit for repair. Exchange parts must be
returned within 5 working days. The guarantee period on purchase of the
goods is 6 months.
In the event of deficient performance, goods will be exchanged under
warranty if the written complaint is received by M.K. within 5 working days.
This date will be determined by the date of purchase from M.K.
A cost estimate will be produced prior to repair if expressly requested. A
charge will be made for this cost estimate. The costs for this estimate are:
- floppy disks, PSUs and hard disks EUR 25.00
- notebooks, system boards, PCs and printers EUR 50
These costs will be refunded if a repair order is given.

2. Charges and payment terms

M.K. will in each case charge the prices shown on the relevant valid price list
of M.K. plus value-added tax as applicable. The relevant valid price list
will be sent to the customer in advance on request. In the case of new parts,
M.K. will always charge the respective applicable market price. These
market prices will be notified on request. Exchange prices will be agreed in
advance in writing in each case.
The above price is exclusive of any postage and packing costs that may arise
in the individual case and any taxes and duties owed or to be paid by M.K.
M.K. will further be entitled to charge a handling fee of EUR 15.00 if the
value of the goods is less than EUR 25.00.
The risk of accidental loss or damage will pass to the customer upon
delivery of the consignment to the post office or carrier or delivery firm.
All goods will remain the property of M.K. until such time as the
underlying claim and all other claims of M.K. against the relevant
customer have been settled in full. Goods are subject to an extended
retention of title.
M.K. will in respect of all claims against the particular customer have a
lien on all devices and components (floppy disks, hard disks, power supply
units, system boards, printers etc.) of the particular customer that are sent
to M.K. by the customer.
At the request of the customer, M.K. will at its option surrender items to the
customer when the market value of the customer's items held by M.K.
exceeds the claims of M.K. against the customer. Claims of M.K. will be
due for payment without deduction immediately and no later than 10 days
after the invoice date.
Because of the large number of incorrect orders, M.K. will only take back
sold or exchanged parts and goods if they are returned in the original
packaging, with undamaged seal, and only against payment of the sum of
30 % of the final gross invoice amount. The sum will be due upon return.
Custom orders will not be taken back.

3. Liability

M.K.'s liability will be limited to losses caused through the intent or gross
negligence of M.K. or a vicarious agent of M.K. M.K. will further not be
liable for loss of profit suffered by the customer.

4.Warranty

Despite the utmost care and examination, it is impossible to rule out the
possibility of defects. If a defect is found, M.K. will rectify it under
warranty in accordance with the following provisions. M.K. will in each case
be given the opportunity to improve defective parts if such improvement is
reasonable for the customer. Otherwise statutory provisions apply. The
customer must inspect delivered parts immediately for possible defects. Any
defects found must be reported to M.K. immediately. If the customer is a full
merchant, defects and deviations in quantity must be notified at once.
Warranty for the purchase of Epson spare parts: The installation of spare
parts requires specialist knowledge, expertise and tools! Once they have been
installed, defects in spare parts are usually the result of faulty assembly or
interference from other faulty device components. For this reason
no warranty is given for Epson spare parts.

5.Postage and packing

If incoming repair orders (specifically monitors, complete computers,
printers, laptops and notebooks) are poorly packed, M.K. will be entitled to
produce reusable protective packaging and to charge this to the customer on
a pro rata basis in order to prevent any damage in transit. Damage in
transit must be reported within 2 days of receipt of the goods by the
customer.

6.Exchange scheme

Where exchange parts are bought, we must receive the exchanged old part
within 5 working days, otherwise the difference for the new part will be
charged. Parts must only be returned in their original packaging and must be
returned free domicile.

7.German law

The legal relationship between M.K. and the customer will be governed by
German law to the exclusion of the ULIS or any regulations that may
replace it.

8.Jurisdiction

If the customer is a full merchant and there is no exclusive place of
jurisdiction, the place of jurisdiction for disputes with a value in dispute of up
to and including EUR 5,000.00 will be Geislingen District Court and for
disputes with a value in dispute exceeding EUR 5,000.00 Ulm Regional
Court.

9.Execution

New customers will be supplied solely cash on delivery. Orders
must be issued in writing.
WE ACCEPT THE BUSINESS TERMS OF M.K. COMPUTER
ELECTRONIC GmbH
(M.K.) TURNOVER TAX ID: DE 146 758 435
Your (customer's) TURNOVER TAX ID:
Your (customer's) TAX REFERENCE NO.:
Your (customer's) tax office (location):
(§ 14, para. 5 German Turnover Tax Law as amended):
Place where trade register is held :

Datenschutzerklärung

Wir beachten die Regeln der Datenschutzgesetze und nehmen daher auch in Ihrem Interesse den Schutz Ihrer persönlichen Daten sehr ernst.

Verantwortliche Stelle im Sinne des Bundesdatenschutzgesetzes

M.K. Electronic GmbH
Heilbronner Str. 11, D- 73037 Göppingen
Tel.: 07161-6066 0, Fax: 07161/6066170, Email: computer@mk-electronic.de

Automatische Datenerhebung

Wir erheben und speichern automatisch auf unserem Server Log Files Informationen wie Browsertyp, Betriebssystem, IP-Adresse oder Uhrzeit der Serveranfrage, die Ihr Browser an uns übermittelt. Diese Daten sind für uns bestimmten Personen nicht zuzuordnen. Eine Zusammenführung dieser Daten mit anderen Datenquellen wird nicht vorgenommen. Im Übrigen werden diese Daten unmittelbar nach einer statistischen Auswertung gelöscht.

Erhebung personenbezogener Daten

Personenbezogene Daten werden durch uns nur im technisch notwendigen Umfang erhoben, so z.B. für die Vertragsabwicklung. In keinem Fall werden personenbezogene Daten ohne ihre ausdrückliche und jederzeit widerrufliche Einwilligung außerhalb unseres Unternehmens verwendet, verkauft oder anderweitig an Dritte weitergegeben. Davon ausgenommen ist die Weitergabe Ihrer Daten an das mit der Lieferung beauftragte Versandunternehmen, soweit dies zur Lieferung der Waren notwendig ist. Zur Abwicklung von Zahlungen geben wir Ihre Zahlungsdaten an das mit der Zahlung beauftragte Kreditinstitut weiter.

Personenbezogene Daten werden im Übrigen nur erhoben, wenn Sie uns diese im Rahmen Ihrer Warenbestellung oder bei Eröffnung eines Kundenkontos freiwillig mitteilen. Wir verwenden die von Ihnen mitgeteilten Daten ohne Ihre gesonderte Einwilligung ausschließlich zur Erfüllung und Abwicklung Ihrer Bestellung. Mit vollständiger Abwicklung des Vertrages und vollständiger Kaufpreiszahlung werden Ihre Daten für die weitere Verwendung gesperrt und nach Ablauf der steuer- und handelsrechtlichen Vorschriften gelöscht, sofern Sie nicht ausdrücklich in die weitere Nutzung Ihrer Daten eingewilligt haben.

Mit Eröffnung eines Kundenkontos willigen Sie ein, das Bestandsdaten (Name, Adresse, E-Mail- Adresse, Telefon- und Faxnummer) und mit gesonderter Einwilligung die Bankverbindung (Name der Bank, BLZ und Kontonummer) in einer Kundendatenbank gespeichert werden. Auf diese Weise können Sie sich bei künftigen Einkäufen mit Benutzernamen und Passwort anmelden und bestellen, ohne nochmals Ihre Daten gesondert eingeben zu müssen.

Auskunfts- und Widerrufsrecht

Ihre schutzwürdigen Belange werden gemäß den gesetzlichen Bestimmungen berücksichtigt. Sie haben jederzeit das Recht, kostenfrei im Rahmen einer schriftlichen Anfrage Auskunft über die zu Ihrer Person gespeicherten Daten, deren Herkunft und deren Empfänger zu verlangen, sowie das Recht auf Sperrung oder Löschung solcher Daten. Ferner haben Sie das Recht, eine erteilte Einwilligung zum Zweck der Datenverarbeitung schriftlich zu widerrufen.

Auskunftsbegehren über die gespeicherten Daten und der Widerruf sind zu richten an: Bitte senden Sie Ihren Widerspruch an: